Meet the team

Prior to Mobysoft Suzy had worked in social housing for over 15 years, including managing repairs and customer service teams. 

Suzy's role at Mobysoft is to ensure customers are informed, trained and consistently supported by the Customer Success team. As well as collecting customer feedback to help our Product and Development teams to continuously improve our product and ensure that our customers achieve their return on investment.

Natalie has a background in product management at fast-growing tech companies. 

Natalie is head of product for RepairSense and is responsible for the product roadmap for the AI platform. Natalie works alongside the development and data science teams to ensure the RepairSense platform is continually iterated and improved from customer feedback. 

Jack has been with Mobysoft for around three years and is now Senior Data Scientist, he works closely with product and development teams for RepairSense. 

Jack's role focuses on working with the largest dataset in social housing for repairs, and he utilises a wide range of technology including Artificial Intelligence to test models across our dataset and incorporate them into the platform.

Prior to Mobysoft Zoe has worked in social housing for over 20 years  and completed further education at HNC and Master’s Degree Level.

Zoe's passion for housing stems from her experiences working at several social landlords in the North West. At Mobysoft Zoe is responsible for ensuring that the RepairSense platform is used effectively by customers to help them reduce maintenance demands and improve customer satisfaction.